Return and Refund Policy
Last updated: August 27, 2021
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Planet186, LLC (d/b/a/ Light186) at 328 Wayne Ave, Indialantic, FL 32903.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Light186, accessible from https://light186.com
You/Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days of placing the order without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by email (firstname.lastname@example.org) and receive confirmation from Us.
We will reimburse You no later than 30 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order. Reimbursement will be less any payment processing fees, shipping fees, and/or restocking fees that We will incur due to Your cancellation.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were received by You in the last 7 days
- The Goods are in the original packaging and unopened
The following Goods cannot be returned:
- The supply of Goods which do not come from Our inventory but instead come from our suppliers.
- The supply of Goods made to Your specifications.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any Goods that do not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Refunds will be less any payment processing fees, shipping fees, and/or restocking fees that We will incur due to the return. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
328 Wayne Ave.
Indialantic, FL 32903
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If You have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com
By phone number: 1-321-238-8333
By mail: 328 Wayne Ave. Indialantic, FL 32903